Breezoro Shipping, Return & Refund Policy
At Breezoro, we strive to provide a seamless shopping experience with trusted products, fast shipping, and fair return policies. Please read below to understand how we handle shipping, returns, and refunds.
Shipping Information
Where We Ship:
We currently ship to customers across the United States. International shipping will be available soon.
Processing Time:
Orders are processed within 2 to 5 business days. Once processed, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time:
- United States: 4 to 10 business days after processing
Note: Shipping times may vary depending on the supplier's warehouse location and stock availability. Delays may occur during holidays or high demand periods.
Free Shipping:
Many of our products include Free Standard Shipping. This will be clearly mentioned on the product page where applicable.
Returns and Refunds
Eligible Return Reasons:
- Item arrives damaged or defective
- Wrong item received
- Item not delivered (confirmed by shipping carrier)
Note: Returns for change of mind or buyer’s remorse are not accepted unless stated otherwise on the product page.
Return Request Window:
Return requests must be submitted within 15 days of receiving your order.
Return Conditions:
- Item must be unused, in original condition, and in its original packaging
- Return shipping may be required unless the item was incorrect, damaged, or defective
Refund Process
Once your return is approved and the item is received by the supplier:
- A full or partial refund will be issued to your original method of payment
- Processing time: 5 to 10 business days
- Refund timing may vary depending on your bank or credit card provider
Non-Returnable Items:
- Personal hygiene items
- Digital goods
- Customized or made-to-order items
How to Request a Return or Report an Issue
Please contact us at support@breezoro.com and include the following information:
- Your order number
- A brief description of the issue
Our support team will respond within 1 to 2 business days with next steps.
Need Assistance?
For any questions or concerns, please contact us at support@breezoro.com. We are always here to help.